Returns and Refunds Policy

At this time, we do not accept returns or offer refunds. This policy ensures the quality and hygiene of our products. Once an order is placed, materials for custom apparel are ordered, and glassware/mugs are handcrafted specifically for you. By placing your order, you agree to these terms and conditions, acknowledging that all sales are final due to the custom and handmade nature of most items.

We are not liable for items that are lost, stolen, or damaged during transit via Australia Post or other carriers. If you have any questions or require further assistance, please don’t hesitate to reach out to us at the.crazie.store@gmail.com.

Thank you for your understanding!